September October is now November... I must make a point of doing this more often...
October was Janets b/day, Beersheba Day [a Regimental Birthday] a Memorial Service for two young IETS (Diggers doing Initial Employment Training)
...and krap after krap of hour-long phone calls to Centrelink... over a 2-3 y.o. Dole-Issue. End result? I'm broke and no dole-money for another fortnight or so...
They fucked-up my payments, I'll pay it, that's fair... But NOT all in one-hit... NOT after YEARS!!! Come on!
On-The-Dole... never good, but not unusual.
The young fellow that received one of my calls, let's call him Aaron, was very helpful, new at his job and had to look-up "IMP" (Income Maintenance Period) as his training didn't cover it... suggested it was a 'misalignment of pay versus reporting periods' and 'give it a week and it should fix itself'... Yeah! Right! Thanks...
The next was also very helpful, personable and empathetic! She, let's call her Mary, reckoned "that's not right!" and saw how stopping payment "isn't a sensible approach" or words to that affect. I saw the blind judgement of Robo-Debt in affect, again! Mary put in place an inquiry... "which won't fix the problem, immediately" ...two or three weeks, [probably].
Sincerely, thanks Mary!
Today, after reporting my income four days ago, a payment didn't happen, again...
(Ever since the introduction of "Workforce Australia" reporting and response has turned to shit! Each time, I need to get-on-the-phone, do an hour+ on hold, and sort stuff...)
Today... after a record-breaking 2:01:16 On-Hold, I was told "that's all fixed"...
"Apparently! So far, so good..." I retorted, kindly and asked why and how this problem arose...
There was lots of Umms and Arrghs, obfuscation and dodging-blame responses...
I let the poor worker-bee drones know "It's NOT your fault, it's the system! I'm NOT blaming you..." ...but something stinks!
So... after checking my bank account, five hours after "immediate transfer" ...no money has been placed in my account, the matter is unresolved, I'm broke, looking down the barrel of homelessness... and ... a 50+yo bloke without a license doesn't look good to any prospective employer...
Welcome to ...next?!
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